Watchdog Blackbook Frequently Asked Questions (FAQ)

Blackbook allows you to follow your favourite dogs AND trainers and receive a daily email summary of when your favourites are scheduled to run the next day. You can also configure Push Notifications to receive an alert when your favourites are about to run.

Your Blackbook is accessed from the main menu in the Watchdog App or desktop site. You must have a Watchdog account and be logged in to access your Blackbook.

You can create a Watchdog account using either an email address and password, or you can login using Facebook, Twitter or a Google account. To create an account, tap or click on the profile button in the top right hand corner of the Watchdog App or desktop site.

Tip: Make sure you verify your account or you will not be able to receive daily email summaries of when our favourite dogs and trainers are scheduled to run.

Need help creating your account or logging in? Check out our Watchdog Account Creation Guide [PDF].

If you sign up using Facebook, Twitter or a Google account, your email address will already be verified, otherwise you will need to check your email Inbox for an email from us requesting you verify your account.

Need help creating your account or logging in? Check out our Watchdog Account Creation Guide [PDF].

No. As long as you know your FastTrack login details (Member number or email address used to sign up and current password) you will be able to import your saved favourites directly into Watchdog. Need help creating your account or logging in? Check out our Watchdog Account Creation Guide [PDF].

The key differences are:

• Blackbook allows you to follow your favourite Trainers as well as Dogs.
• Blackbook will send you a daily email the night beforehand showing all your scheduled favourite runners for the next day.
• Blackbook can send you push notifications for when your favourite runners are about to run.

No. Watchdog Blackbook will allow you to import your saved favourites from FastTrack eDog Tracker. This can be done from your Profile page, accessed through the profile button in the top right hand corner of the Watchdog App or desktop site. For more information on importing your saved dogs, check out our Watchdog Import Guide [PDF].

You can import from your account profile page in Watchdog, which will ask for you to enter your FastTrack login information - either your FastTrack Member Number or the email you used to create your account with FastTrack and your FastTrack password.

To begin, simply open your profile page in Watchdog and tap on the Start button in the Import section of the page:

Still need help? Check out our Watchdog Import Guide [PDF].

Yes. The import will only import dogs you were following in eDog tracker that are not already in your Blackbook.

Blackbook allows you to view your upcoming an recent saved favourite dogs and trainers. You can also add or edit your comments for each dog or trainer.

To help you understand how to navigate your blackbook, check out the guide below:

Watchdog allows you to easily search for dogs and trainers, using the search bar in the top banner of the Watchdog Application or desktop site.

To use search in Watchdog:

Once the search has been completed, you can select entries to add to your Blackbook:

Other than adding dogs or trainers from searching, there are also several other ways to add entires to your Blackbook:

• Add from the racing form card by tapping the Add to Blackbook button:
  
• Seen a dog you like in a recent race? You can also add them to Blackbook from the Race Results page by tapping the Blackbook icon:
  

Comments in Blackbook are a great way for you to take your research notes with you wherever you go.

When you are adding an entry to your Blackbook, you can add a comment to remind yourself why you have added them. You don't need to add a comment if you don't want to - you can always add one later:

If you didn't add a comment or wish to change your comment, tap on the Edit icon for that entry in your Blackbook and you can update and save your comment:

No. Your Blackbook comments are for your use only, and protected by your account. Only you can see them.

To remove entries from your Blackbook, tap or click on the Delete icon for the entry you wish to remove.

Notification settings are managed from your Profile page (tap or click the Profile icon in the top right hand corner of the Application or desktop site).

There are two types of notifications you are able to receive from Watchdog:

1. Email notifications: Email notifications require you to have a verified email address for your account. When email notifications are enabled, you will receive a daily email around 8pm (AEST) the night before, showing all your Blackbooked entries scheduled to run the next day.
   
2. Push notifications: Push notifications can be configured to send you a race alert to remind you either 5, 10 or 30 mins before your favourite dogs are about to run, so you will never miss your favourite runners again. Note that Push Notifications for the Watchdog Application must also be enabled on your mobile device.
   

In order for us to send you your daily email reminders, you need to have a verified email account and have email notifications enabled in your profile page.

For you to be able to receive push alerts on your mobile device, you need to ensure you have enabled push alert for the Application in your mobile device settings. Also check that you have enabled them in the Profile page of the Watchdog Application.

Changing password is not done from within the actual Watchdog application, but can be done from the login dialog. To change your password:

1. Log out of Watchdog.
2. Tap to login but instead of logging in, click the Don't remember your password? link.
3. Enter your email address and submit
4. When you receive the email you will be able to set a new password.